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The most convenient way is adding a product to
our e-shopping cart, the procedure is descript below.
1.In order to purchase a product, click the “Add to Cart” icon. The product will
be placed in a virtual shopping cart. There is no limit of products in the cart.
If you want to buy a flue pipe, just mark the payable option below the
description of a boiler, e.g. “With flue pipe (90 degrees bow)”.
Click the “Cart Contents” icon to see the current amount of products in it. In
order to alter the quantity of a product in the cart, click in the “Qty”, write
the new amount and click “Update.”
In order to remove the product from the cart, click “Remove Product(s)” and then
“Update.”
2. When you want to send the order, click “Checkout.”
Now, you have two options to choose:
- creating an account in the www.kotly.com shop
- logging in if you have an account in our shop already
3. An information about the shipping will appear. Click “Change address” if the
delivery address is different than the billing one. Here, you can add comments
about your order in a prepared for it table. It helps a lot if you can unload a
boiler, e.g. with a fork lift , so if you have this possibility write it in the
table. Finally, click “Continue.”
4. In the next step, choose the way of payment. Mark “Advance payment” please.
If you want to change the billing address, click the “Change address” icon. Here,
also you can add comments about your order in a prepared for it table. Click “Continue.”
5. Check details of your order. Here, you can
edit it. Finally, click the “Confirm Order” icon.
6. There will appear “Your order has been processed” information. At the same
time, you will receive an email with confirmation of having made an order, this
e-mail is sent automatically. This means, that we have received your order.
After that a second e-mail from our export manager with his signature and the
right transport cost and account number will be sent. Then you can pay the money
to our account. After receiving the bank transfer the PROSAT company starts the
realization of your order: delivery, if all the products are on stock, or
purchase of any lacking items.
You will be informed about the onboard stages of the order process by e-mail or
phone. Placing the telephone number and email address in the order is necessary
for its realization.
An example of a confirmation e-mail is presented below.
Thanks for shopping with us.
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Order Number: 61470132629
Date Ordered: Wednesday 02 January, 2009
Attention, Please, deliver after 14.01.2009.
Products
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1 x Wood and coal gasification boiler ORLAN SUPER 18 kW with Laddomat 21 for
Free = 1436EUR
1 x One-way thermal release valve STS 20 = 45EUR
1 x Control panel for boiler ORLAN SUPER for ECOSTER CONTROL regulator = 17EUR
1 x Insulated accumulation tank (without coils) Galmet SG (B) 1000l
(without coils) = 984EUR
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Sub-Total: 2482EUR
Transport costs: 695EUR
Total: 3176EUR
Delivery Address
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Jonathan Smith
Woodlane 31
Cennethborrough, IRL
Irland
Billing Address
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Jonathan Smith
Woodlane 31
Cennethborrough, IRL
Irland
Telephone: 293854900
Email: fictional.email.address@gmail.com
Payment Method
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Advance payment
There is also a possibility to make an order by an e-mail or fax, although an
e-mail is preferred. In such an order include the listed information:
- precise description of products which you need
- delivery address
- billing address
- telephone numbers
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